In this blog entry, the professional Chicago smart lock installation team here at Chicago Locksmith will describe the steps to take if you ever experience issues with your smart lock malfunctioning or not working.
What should I do if my smart lock isn’t working properly?
Check the Smart Lock Battery
Dead or low batteries are the most common cause for a smart lock to stop working. These locks require power to properly function. Check battery condition – if batteries are dead, drained, or very old, replace them with new batteries and see if this fixes the issue. It’s a good idea to also check for corrosion on battery terminals, as this often causes problems with electrical connections.
Check Internet Connection
Many smart locks require a functioning internet connection to effectively communicate with user’s smart devices, computers, or phones. If your smart lock is not responding to your remote commands, check to see if your Wi-Fi network is functioning. If it isn’t, try power cycling your router and reconnecting to Wi-Fi to see if this solves the issue.
Firmware Updates
Smart locks need regular firmware updates for proper operation. Smart Lock manufacturers release regular firmware updates that repairs bugs and improves performance. If there’s issues with your smart lock, check to see if there’s any available updates on firmware for your smart lock model, and install them according to manufacturer specifications to address known issues and potentially fix the issues you’re experiencing with your smart lock.
Smart Lock Resets
Try resetting your smart lock to factory settings according to the particular reset method listed in your smart lock manufacturer instructions. Be aware that factory resets will erase all existing codes and programming configurations so when you factory reset your smart lock you will have to begin the setup process from scratch. While this removes software glitches, it will also require you to reprogram any necessary passwords or setting configurations.
Contacting a Professional
If your smart lock is still experiencing issues, try calling the brand’s customer support team. They might be able to remotely diagnose (and even repair the issue) or provide you with more tips for repair. You can also contact the professional smart lock repair experts here at Chicago Locksmith for efficient, affordable, and direct-to-location assistance.
